Delivery Information

Our gluten-free products are available for nationwide delivery by CourierPost.

Christchurch: 2 working days

South Island: 2-3 working days

North Island: 3-4 working days

Delivery Instructions

You can provide us with instructions about where you’d like us to leave it on your property

Delivery Charges

There are no delivery charges for orders $60 or over.

There is a delivery charge for orders under $60. Christchurch is $4; the rest of New Zealand is $7.50.

PLEASE NOTE

We are not able to deliver frozen products, nor can we deliver to Private Bags or PO Boxes.

Authority to Leave

You can give our couriers permission to leave a parcel at home without you having to sign for it www.nzpost.co.nz/tools/tracking and enter the 5-digit tracking number that you received in your order confirmation email that we sent you.

Track and Trace

To find out the status of your parcel, please click on the link
www.courierpost.co.nz/track/track-and-trace/ and enter the 5-digit tracking number that you received in your order confirmation email that we sent you.

Returns

We are committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please email sales@pavillionfoods.co.nz or call 0800 347 7865. We require the batch number, expiry date, and the name of the store where you purchased the product before we replace or refund it.